Privacy Policy for iredhanded.com
1. Introduction
At iredhanded.com, we are unwavering in our commitment to respecting and protecting your privacy. We recognize the importance of personal data and are dedicated to ensuring its confidentiality, security, and lawful processing. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users who interact with or access iredhanded.com, including its associated services, products, and digital content. For the purposes of data protection regulations, iredhanded.com is the “data controller” of your personal information, determining the purposes and means of processing your personal data.
Should you have any questions or concerns about this policy or our data practices, please contact us at: [email protected].
3. Categories of Data We Process
We collect and process the following categories of personal data, depending on your use of iredhanded.com:
a. Usage Data
Includes information about your interactions with the website such as IP address, browser type, device identifiers, session durations, page views, location data, and referral sources.
b. Account Data
Comprises your full name, billing and shipping address, email address, and contact phone number provided during registration or checkout.
c. Profile Data
Encompasses user-generated preferences, purchase history, browsing behavior, saved favorites, and feedback or survey responses.
d. Communication Data
Refers to emails, web form submissions, support requests, live chat messages, and other correspondence between you and iredhanded.com.
e. Technical Data
Relates to the hardware and software settings you use to access our site, including browser configurations, operating system data, plug-in usage, and other diagnostic data.
f. Transaction Data
Covers your payment information (processed via secure third-party gateways), order history, transaction amounts, items purchased, and delivery records.
g. Preference Data
Includes your subscribed marketing preferences, opt-in or opt-out status, interest indicators, and communication channel selections.
4. Legal Bases for Processing
We process your personal data only when there is a legal basis to do so, including:
– Performance of a Contract: When you create an account, make a purchase, or sign up for our services.
– Consent: Where voluntary consent is given, such as for marketing communications.
– Legal Obligation: To meet legal or regulatory requirements.
– Legitimate Interests: To manage and improve our operations, protect against fraud, improve user experience, and ensure site security, provided such interests are not overridden by your privacy rights.
5. Your Rights
You have the following rights under data protection regulations:
– Right of Access: You may request confirmation and a copy of the personal data we hold about you.
– Right to Rectification: You have the right to correct inaccuracies in your personal data.
– Right to Erasure: Under certain conditions, you can request the deletion of your personal data (“right to be forgotten”).
– Right to Restrict Processing: You may ask us to limit the processing of your data under certain circumstances.
– Right to Data Portability: You have the right to receive your personal information in a structured, commonly used format and have it transferred to another controller upon request.
– Right to Object: You may object to our processing of your data based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including but not limited to:
– Secure socket layer (SSL) encryption to protect data in transit
– Role-based access control to limit internal data access
– Regular encrypted data backups and secure storage
– Staff access restriction and data privacy training
– Continuous monitoring for unauthorized access attempts
While no system can guarantee absolute security, we work diligently to maintain the integrity and confidentiality of your information.
7. International Transfers
Your data may be processed, stored, or accessed in jurisdictions outside your own, including locations that may not offer the same level of data protection as your home country. When such transfers occur, we ensure adequate safeguards are in place, such as:
– Standard Contractual Clauses approved by the European Commission
– Appropriate data protection agreements with third parties
– Compliance with regional legal frameworks (e.g., GDPR, UK GDPR, CCPA)
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy and as required by law. Typical retention periods include:
– Account Data: Retained for the duration of your active account and for up to 6 years following closure for compliance purposes.
– Transaction Data: Retained for at least 7 years for tax and financial regulations.
– Communication Data: Kept for 3 years from last correspondence.
– Technical and Usage Data: Retained for up to 2 years for analytics and diagnostics.
– Marketing Preferences: Maintained until you withdraw consent or object to further processing.
9. Cookie Policy
We use cookies and similar tracking technologies on iredhanded.com for the following purposes:
– Essential Cookies: Necessary for site functionality and security
– Functional Cookies: Allow us to remember your preferences and enhance usability
– Analytics Cookies: Collect aggregate statistics about site usage, including visitor counts and browsing behavior
– Performance Cookies: Measure performance indicators such as page load times and error logs
10. Cookie Management & Compliance
We comply with GDPR, CCPA, and other applicable laws regarding cookie tracking. Upon visiting iredhanded.com, you will be presented with a cookie consent banner to manage your preferences. You may:
– Accept or reject non-essential cookies
– Adjust cookie settings at any time via our Cookie Settings page
– Use your browser’s settings to block or delete cookies
Do note that disabling essential cookies may impact the functionality of the website.
11. Protection for Children
We do not knowingly collect or solicit personal data from children under the age of 13. By using iredhanded.com, you confirm that you are at least 13 years old. If we learn that we have collected personal data of a child under 13 without verifiable parental consent, we will take appropriate steps to delete such data from our systems. If you suspect such activity, please contact us at [email protected].
12. Policy Updates
We reserve the right to revise this Privacy Policy at our discretion. Updates will be communicated clearly via on-site notifications or, where appropriate, by email. Continued use of iredhanded.com after changes signifies consent to the modified terms.
13. Contact Us
For inquiries, data access requests, or concerns related to this Privacy Policy or our data practices, please contact us via:
Email: [email protected]
We take your privacy seriously and are committed to ensuring you remain informed and in control of your data. Our practices are aligned with the requirements of GDPR, CCPA, and other relevant data protection regulations. Please reach out to us at any time should you have questions or wish to exercise your privacy rights.